Sales coaching for recruiters.

Run consistent, target-driven 1:1s without the admin. See live KPIs, actions and context - all in one place.

Your biggest investment isn't software. It's your people.

Every good leader knows that their #1 revenue generator is great recruiters.

But today, most coaching still happens without the right processes: data sits across disconnected reports, 1:1 notes live in Word docs or spreadsheets, and agreed actions slip through the net.

As a result, coaching stays generic instead of targeting real gaps - preventing teams from reaching their full potential.

OneUp fixes that by connecting live performance data with notes, goals, action items, agenda items and more - all in one view, for all your 1:1s.

Coach introduces structured 1:1s, saves managers hours in prep time each week and helps every recruiter improve so teams generate more revenue.

What is underperformance really costing your agency?

See how Coach turns underperforming recruiters into target-hitters, and calculate how much revenue you're leaving on the table.

Tell us about your team

• Number of recruiters: 20
  1500
• Avg. quarterly target per recruiter: £25k
  £5k £150k
• Average recruiter salary annual base: £32k
  £20k £100k

How results are calculated

The cost of doing nothing

Two leaks draining your agency

Underperformance and churn quietly cost UK recruitment agencies more than most owners realise.

Annual cost breakdown

Where the money goes

• Performance gap (57%): £400,000
• Ramp-up cost (25%): £175,000
• Empty desk cost (12%): £87,500
• Replacement cost (6%): £44,800

Total annual cost: £707,300

What Coach changes

How much could you recover?

Your agency is currently losing £707k/year to underperformance and churn. How much of that could Coach help you recover?

• Conservative ~ 2 more hit target
• Realistic ~ 4 more hit target
• Ambitious ~ 5 more hit target

Or set your own recovery rate

• Annual value recovered:
  • From improving performance: £80k
  • From reducing churn: £92k

Reality check: Coach pays for itself if just 1 of your underperformers improves by even 10%.

Manager time saved: 470 hrs/year across 3 managers
Fewer leavers: 2.1 fewer leavers per year at 20% recovery

How the "Today" figures are calculated

• ~50% of recruiters miss target each quarter (B2B avg ~47%)
• Underperformers bill ~60% of target — a 40% revenue gap
• Defaults reflect UK averages: £100k billings, £32k salary (Glassdoor 2026)

Cost of churn:

• 35% annual churn (UK recruitment avg ~43%; cross-industry 15%)
• 1.5 months empty desk per leaver; 6-month ramp at 50% for new hires
• Replacement cost at 20% of salary; desk and ramp tracked separately
• Perf gap = recruiters × 50% × 40% × annual target
• Empty desk = churned × target × 1.5 ÷ 12
• Ramp = churned × target × 50% × 6 ÷ 12
• Replacement = churned × salary × 20%

Got questions? (FAQs)

What is Coach, and how is it different from reporting or HR tools?

Whereas reporting tools show what happened and HR tools handle reviews and compliance, Coach focuses on what happens next - turning live performance data into structured, repeatable 1:1s with clear follow-up.

Who is Coach designed for?

Coach is built primarily for managers, but it benefits everyone involved:

• Managers get faster prep, more focused conversations and continuity between meetings.
• Recruiters get fairer, more consistent coaching and clear next steps.
• Ops and HR get structure and defensible records without adding process or admin.

Will this feel like micromanagement to recruiters?

No, and it shouldn't. Coach was designed with teams in mind, and to show managers what to coach and when by combining performance data with context - so that numbers are interpreted fairly.

What about goals that aren’t tied to metrics?

Coach supports both metric-based goals and qualitative ones. Each coaching relationship consists of a meetings schedule, targets, goals, action items and notes. We know that development isn't just a number - so we built Coach with everything teams need to succeed beyond metrics.

Why recruitment teams 💙 Coach

• "I use OneUp on a daily basis to monitor my performance and stay aligned with my objectives. It provides clear visibility into key metrics such as CVs sent, interviews arranged, and overall results, making it easy to track progress and remain accountable."
  Chrysavgi P., Recruitment Consultant

• "We find OneUp as a training tool invaluable - it highlights areas where we need to improve as a team, helping us identify skill gaps and ultimately work more effectively together."
  Thomas D., Senior Recruitment Consultant

• "The reporting is simple to interpret but detailed enough to support coaching conversations. I love how OneUp connects performance data visibility and motivation."
  Richard S., CEO

Top Resources for Effective Team Coaching

Looking to sharpen your people management skills? Here's our top content picks on how to do just that.

The problem with coaching in recruitment

Is your training failing your senior recruiters? Discover the problem with 'one-size-fits-all' coaching and how to actually develop your top billers.

Is this the solution to coaching in recruitment?

Top billers don't always make great managers. Here's how to fix the 'accidental manager' problem and give your team the coaching they actually need.

Ready to coach with confidence?

Give every recruiter the 1:1 coaching they need, without the admin.